HR Manager – Call Center
Location
National Capital Region
Job Description
Serve as business partner to Operations management to ensure the success of a large site or multiple sites
Lead the site HR function with overall responsibility for recruitment and selection, associate relations, HR staff training and development, education of operations management, legal compliance and investigations, adherence to HR policies and processes, and program administration
Develop and deliver retention initiatives to improve morale, satisfaction, absenteeism, productivity, and retention
Administer HR policies and programs for the site
Ensure positive associate relations, problem resolution, and policy and regulatory compliance
Provide new hire orientation, salary and benefits administration, and separation processes
Manage HR files and HRIS administration
Support talent acquisition initiatives as needed
Train and counsel the management team on the interpretation and application of HR policies and programs
Ensure a positive company image and community involvement
Education
4-year college degree in a Business course, or a combination of education and equivalent work experience
Preferred: call center HR experience
SALARY: ₱50,000-100,000 DOE (Depending on Experience)
To apply, send your resume to hr.gladnessstaffingservices@gmail.com or contact us at +63 908 399 2508.
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